TERMS & CONDITIONS

As a happy client is of utmost importance to me, please ensure you are well informed about the Terms and Conditions of VUUREN Solo Artist before purchasing a VUUREN Solo Artist work of art.

ABOUT:

Jewellery pieces are exclusively handmade by me in my Singapore home studio and are therefore “one-of-a-kind” creations. Appreciating the distinction between “handmade” jewellery on the one hand and mass-made/machine-made products on the other hand, is essential. No two pieces produced will ever be identical, not even items within a pair. Therein lies the beauty of a handmade artwork, proving the craftsmanship underlying each unique piece. Some designs do include pre-manufactured elements (e.g. clasps).

GAURANTEE:

I personally guarantee my creations to be free from any defects (defects referring to breakage and does not include slight imperfections due to the human manufacturing process) for up to three months after the date of purchase. Should there be a problem due to a quality- and/or craftsmanship issue, do please contact me at adele@vuurensoloartist.com , so the matter can be attended to. In such an instance I will cover the shipping fees. Please note that I would like the item to be returned to me in its original Vuuren Solo Artist packaging.

The above guarantee excludes damages resulting from inappropriate use or attempts to modify the item concerned in any way.

REFUNDS AND EXCHANGES:

It is important that you are truly satisfied with your original Vuuren Solo Artist purchase. During a seven day window following your initial purchase and after careful consideration should you like to make an exchange, do email me at adele@vuurensoloartist.com so the necessary arrangements can be made. A maximum of one exchange is accommodated per purchase.  Any credit arising from price differences can be applied towards future purchases within a period of six month from the date of the original purchase. One way to remove the need for exchanges is to thoroughly read product descriptions. Please note: custom-made items do not qualify for exchanges.

Approximate dimensions are provided for all items listed on the VUUREN Solo Artist site. Every effort has been made to provide accurate photographic images. However, differences in screen resolutions, may result in slight colour variations. Photographic images are therefore not deemed to be fully accurate.

All prices quoted on VUUREN Solo Artist are in Singapore Dollars (SGD). Final charges for transactions using other currencies will be based on exchange rates provided by issuing banks at the time of payment.

CUSTOM ORDERS:

Commissioned orders are welcomed. These can be arranged via email at adele@vuurensoloartist.com.

SHIPPING:

Items purchased via the website are shipped within 48 hours (Monday to Friday) following receipt and confirmation of final payment.

Custom fee payments and arrangements are handled by receiving clients. Parcels will display the full and accurate cost of the contents.

PAYMENT:

PayPal, a globally recognized payment gateway provider with excellent security, fraud detection and SSL encryption, is used for all transactions. Therefore client credit card and other banking details are not requested and / or stored by VUUREN Solo Artist.

Privacy Policy:

VUUREN Solo Artist ("VUUREN Solo Artist") operates VUUREN Solo Artist and may operate other websites. It is VUUREN Solo Artist policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, VUUREN Solo Artist collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. VUUREN Solo Artist purpose in collecting non-personally identifying information is to better understand how VUUREN Solo Artist visitors use its website. From time to time, VUUREN Solo Artist may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

VUUREN Solo Artist also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on VUUREN Solo Artist blogs/sites. VUUREN Solo Artist only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to VUUREN Solo Artist websites choose to interact with VUUREN Solo Artist in ways that require VUUREN Solo Artist to gather personally-identifying information. The amount and type of information that VUUREN Solo Artist gathers depends on the nature of the interaction. For example, we ask visitors who sign up at VUUREN Solo Artist to provide a username and email address. Those who engage in transactions with VUUREN Solo Artist are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, VUUREN Solo Artist collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with VUUREN Solo Artist. VUUREN Solo Artist does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

VUUREN Solo Artist may collect statistics about the behavior of visitors to its websites. VUUREN Solo Artist may display this information publicly or provide it to others. However, VUUREN Solo Artist does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

VUUREN Solo Artist discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on VUUREN Solo Artist behalf or to provide services available at VUUREN Solo Artist websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using VUUREN Solo Artist websites, you consent to the transfer of such information to them. VUUREN Solo Artist will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, VUUREN Solo Artist discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when VUUREN Solo Artist believes in good faith that disclosure is reasonably necessary to protect the property or rights of VUUREN Solo Artist, third parties or the public at large. If you are a registered user of an VUUREN Solo Artist website and have supplied your email address, VUUREN Solo Artist may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with VUUREN Solo Artist and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. VUUREN Solo Artist takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. VUUREN Solo Artist uses cookies to help VUUREN Solo Artist identify and track visitors, their usage of VUUREN Solo Artist website, and their website access preferences. VUUREN Solo Artist visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using VUUREN Solo Artist websites, with the drawback that certain features of VUUREN Solo Artist websites may not function properly without the aid of cookies.

Business Transfers

If VUUREN Solo Artist, or substantially all of its assets, were acquired, or in the unlikely event that VUUREN Solo Artist goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of VUUREN Solo Artist may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by VUUREN Solo Artist and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, VUUREN Solo Artist may change its Privacy Policy from time to time, and in VUUREN Solo Artist sole discretion. VUUREN Solo Artist encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a VUUREN Solo Artist account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.